25 Train Trips from Operational Area 4 Semarang Canceled, Passengers Transported by Bus

SEMARANG, KOMPAS — A total of 25 train journeys from several stations in the Operational Area 4 Semarang, Central Java were canceled following the derailment incident of the Argo Bromo Anggrek train in Subang, West Java. Some passengers were eventually transported by bus to Jakarta.

The Public Relations Manager of KAI Daop 4 Semarang, Franoto Wibowo, stated that the cancellation of several train journeys was implemented as a responsive measure to operational disruptions caused by the derailment of the Bromo Anggrek train at the Pegadenbaru Station in Subang Regency on Friday (1/8/2025). This disruption was reported to have rendered the westbound railway line impassable in a normal manner, both from the east towards Jakarta and vice versa.

"This step is taken to ensure that customers can continue their journey even though the train cannot directly proceed to the next line," he said, Saturday (2/8/2025).

Several train journeys from or passing through the Daop 4 Semarang area were canceled until Saturday afternoon. The canceled train journeys on Saturday include KA 1 Bromo Anggrek on the Surabaya-Semarang-Gambir route, KA 2 Bromo Anggrek on the Gambir-Semarang-Surabaya route, KA 17 Argo Sindoro on the Semarang Tawang-Gambir route, KA 20 Argo Muria on the Gambir-Semarang Tawang route, KA 29F Argo Anjasmoro on the Surabaya-Semarang-Gambir route, and KA 39 Sembrani on the Surabaya-Semarang-Gambir route.

In addition, Train 40 Sembrani operates on the Gambir-Semarang-Surabaya route, Train 175 operates on the Semarang Tawang-Pasar Senen route, Train 259 Tawangjaya operates on the Semarang Poncol-Pasar Senen route, Train 267 Banyubiru operates on the Solo Balapan-Semarang route, Train 268 Banyubiru operates on the Semarang-Solo Balapan route, Train 26 Argo Merbabu operates on the Gambir-Semarang Tawang route, and Train 2 Argo Merbabu operates on the Semarang Tawang-Gambir route.

Subsequently, KA 178 Tawangjaya Premium on the Pasar Senen-Semarang Tawang route, KA 179 Tawang Jaya Premium on the Semarang Tawang-Pasar Senen route, KA 100 Harina on the Bandung-Semarang Tawang-Surabaya route, KA 166 Dharmawangsa on the Pasar Senen-Semarang-Surabaya route, KA 272 Airlangga on the Pasar Senen-Semarang Poncol-Surabaya route, KA 204 Tegal Bahari on the Pasar Senen-Tegal route, and KA 203 Tegal Bahari on the Tegal-Pasar Senen route were also canceled.

"The journey of KA 91 Jayabaya on the Surabaya-Semarang-Pasar Senen route, KA 163 Gumarang on the Surabaya-Semarang-Pasar Senen route, KA 165 Dharmawangsa on the Surabaya-Semarang-Pasar Senen route, and KA 271 Airlangga on the Surabaya-Semarang-Pasar Senen route, as well as KA 99 Harina on the Surabaya-Semarang Tawang-Bandung route has also been canceled," said Franoto.

According to Franoto, the cancellation of train services as part of the normalization efforts of the route is likely to continue until Sunday (3/8/2025). This is due to the significant delays in train services caused by the incident.

KAI officers have been deployed to assist with the overstapen process in the field, starting from arranging bus boarding to additional services for affected passengers.

Train passengers who have purchased travel tickets, Franoto continued, are entitled to request a full refund of the ticket payment and ticket fees, excluding booking fees. The refund will be processed within 7 days from the departure of the train.

Notifications have been sent to train passengers whose journeys have been canceled. Nevertheless, some passengers have already arrived at the station. This situation has resulted in a buildup of passengers at several stations.

To reduce the build-up of passengers at the station and at the same time lighten the burden on passengers, KAI Daop 4 Semarang has implemented travel arrangements in the form of overstapen or diverting some train passengers to other modes of transportation, namely buses.

As of Saturday at 08:30 WIB, a total of 13 buses prepared by KAI Daop 4 Semarang have transported 539 passengers of the train who were stranded at Tegal Station. They were taken towards Cirebon, Cikampek, and Jakarta.

"KAI officers have been deployed to assist with the overstapening process in the field, from arranging bus boarding to providing additional services for affected passengers," said Franoto.

In addition, KAI is also making efforts to reroute several trains with a circular operation pattern. A number of train journeys have been redirected from the Cirebon–Pegadenbaru–Cikampek/round trip route to the Tegal/Cirebon–Purwokerto–Kroya–Banjar–Bandung–Cikampek route.

"KAI continues to be committed to ensuring the safety and comfort of train travel throughout Indonesia. All efforts for service improvement and recovery will continue to be implemented with a focus on safety and operational smoothness. We apologize for the cancellations and delays experienced by our customers," said Franoto.

Previously, five train carriages derailed from the tracks due to the incident involving the Argo Bromo Anggrek train. This condition caused disruptions in train travel, particularly on the upstream and downstream routes along the northern line between Jakarta and Cirebon. Fortunately, there were no casualties in the incident (Kompas, 2/8/2025).

The Public Relations Manager of Daop 3 Cirebon, Muhibbuddin, stated that there were 259 passengers on the Argo Bromo train. All of them were reported to have been transported to Jakarta by bus.

"One of the passengers suffered injuries and was examined at the hospital and declared fit to go home," he said.

Meanwhile, the Chairman of the National Transportation Safety Committee (KNKT) Soerjanto Tjahjono stated that his team has visited the location to follow up on the incident of the derailment of the Argo Bromo Anggrek train. However, he has not been able to provide further details regarding the subsequent examination or investigation.